Terms & Conditions

These Terms and Conditions ("Terms") govern your use of Royal Reels Casino ("we", "us", "our", or "the Casino"), operated for Australian residents. By accessing, registering, or using our services, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety.

These Terms constitute a legally binding agreement between you and Royal Reels Casino. We reserve the right to amend these Terms at any time. Continued use of our platform following any modification constitutes acceptance of the revised Terms.

To use Royal Reels Casino, you must:

• Be at least 18 years of age (proof of age may be requested at any time) • Be a legal resident of Australia or a jurisdiction where online gambling is permitted • Not be excluded from gambling services via any self-exclusion or regulatory register • Not be an employee, contractor, or family member of a Casino employee

We employ strict age verification processes to comply with Australian law. Any account found to be operated by a person under 18 will be immediately closed and any winnings forfeited.

When registering an account you agree to:

• Provide accurate, complete, and current personal information • Maintain the confidentiality of your username and password • Notify us immediately of any unauthorised access to your account • Accept responsibility for all activities conducted through your account

Royal Reels Casino reserves the right to verify your identity at any time. Failure to provide satisfactory verification documents may result in account suspension. Each individual is permitted to hold only one account. Duplicate accounts will be merged or closed.

All transactions are processed in Australian Dollars (AUD). Deposits are typically credited instantly. Withdrawal processing times vary by payment method:

• E-wallets: Up to 24 hours • Credit/Debit Cards: 3–5 business days • Bank Transfer: 3–7 business days

Minimum deposit is AUD $10. Minimum withdrawal is AUD $20. We may require identity verification before processing your first withdrawal. All funds must be withdrawn using the same payment method used for deposit where possible. We do not charge withdrawal fees, however your payment provider may apply charges.

All bonuses and promotional offers are subject to wagering requirements. By accepting a bonus, you agree to the associated terms including:

• Wagering requirements must be met before bonus funds or bonus winnings can be withdrawn • Bonuses are credited to your account in bonus funds and treated separately from real money • Royal Reels Casino reserves the right to modify, cancel, or withdraw any promotional offer at any time • Bonuses may not be used in conjunction with other offers unless explicitly stated • Maximum bet when a bonus is active is AUD $5 per spin/round unless otherwise specified

Misuse of bonuses, including collusion or exploitation of software errors, will result in account termination and forfeiture of winnings.

Royal Reels Casino is committed to fair and transparent gaming. Our Random Number Generator (RNG) software is independently certified and regularly audited by accredited testing laboratories to ensure all game outcomes are genuinely random and unpredictable.

All game Return to Player (RTP) percentages are published and available on request. We operate under a strict fairness policy and any suspicion of cheating, exploitation of software bugs, or manipulation of games will result in immediate account suspension and investigation.

Royal Reels Casino is committed to promoting responsible gambling. We offer the following tools to assist players in maintaining control:

• Deposit Limits (daily, weekly, monthly) • Loss Limits • Session Time Limits and Reminders • Self-Exclusion (temporary or permanent) • Reality Checks • Account Cooling-Off Period

To activate any of these tools, contact our support team or access your account settings. For immediate assistance, contact the National Gambling Helpline: 1800 858 858 (free, available 24/7) or visit GamblingHelpOnline.org.au.

All content on the Royal Reels Casino platform, including but not limited to text, graphics, logos, images, game software, and user interfaces, is the intellectual property of Royal Reels Casino or its licensors and is protected by Australian and international copyright laws.

You may not copy, reproduce, distribute, transmit, modify, or create derivative works of any content without our express written permission. Unauthorised use of our intellectual property may result in legal action.

To the maximum extent permitted by Australian law, Royal Reels Casino shall not be liable for:

• Any indirect, incidental, special, or consequential damages • Loss of profits, data, or goodwill • Service interruptions due to technical failures or maintenance • Actions of third-party service providers

Our total liability to you in respect of any claim shall not exceed the amount deposited by you in the 12 months prior to the claim. Nothing in these Terms limits liability for fraud, wilful misconduct, or death and personal injury caused by negligence.

These Terms are governed by and construed in accordance with the laws of Australia. Any dispute arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the Australian courts.

For disputes relating to our services, we encourage you to contact our customer support team in the first instance. We are committed to resolving complaints fairly and promptly.